Family Questions

Frequently Asked Questions

Family Questions

How do you ensure the quality of your services?
We are licensed under the Ministry of Education and subject to their regulatory requirements. This ensures that our in-home childcare is of the highest standard. We are also a contracted childcare provider for ACC and a member of NEONZ (Nanny Education Organisation of New Zealand). We also ensure our Programme Coordinators are qualified ECE teachers and experienced in childcare.

How do you select your educators?
Our recruitment staffs are passionate about the care of children. All of our nannies are experienced or qualified and are devoted to providing the best possible care to all your children. In selecting nannies we carry out a robust recruitment process, including reference and credential checking and conduct police checks every 6 months. Our interview process is a two stage process. Not all applicants that apply to register with us are accepted.

What duties can I expect my educator to perform?
Your Educator (nanny) is employed primarily for childcare. Generally you can also expect some light housekeeping. This is restricted to laundry, vacuuming as required and keeping kitchen surfaces clean. If you require further housekeeping, this would need to be discussed directly with the nanny. In all instances we recommend you add any expected housekeeping duties to a job description.

Who employs the nanny?
The family is the employer of the nanny. Annies Nannies is an agency, and we assist you with employment contracts and job descriptions, and on-going support for the family and nanny (through our Educational Programme)